Okay DaveMo...here's the latest:

Received reply e-mail telling me to use their clean tool (this was the 3rd time now) to uninstall and a link to use to reinstall a new copy of Nero. Did it all, same errors.

I then downloaded a trial version of Video Edit Magic and that simply won't read my camera at all. As soon as I click the "Capture" button, I get a pop up saying no device is found. Kind of making me wonder if there isn't isn't a glitch with my camera, but the computer is finding it when I plug in the USB, I checked all my drivers, everything is in order and I have the latest version of Direct X, so I'm really perplexed.

I haven't tried Nero 7 again since this started because I'm using it on my desktop and am not sure I can run it on two computers. This is getting majorly frustrating. And of course, Canon, the maker of my camera, says it's the software not the camera.

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