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Hi ... sorry for the long title but I'm still learning regarding working with videos for the web.
Anyway, here's the story:
Had Nero 7, bought Canon Camcorder. Was able to get video's onto computer and turn into MPEGs with zero problem using Nero Vision.
Upgraded to Nero 8; cannot get video's onto computer. Nero 8 will start to pull the video from the camcorder, gets about 1/3 through and then gives me an error -- something about Nero has encountered an error and will shut down (that's not verbatim) and it reference an .exe file. After clicking "OK", Nero shuts down.
I have uninstalled Nero, ran clean-up, reinstalled. I have reformatted my entire hard drive and reinstalled Nero. No matter what I do, this bugger won't work. I also contacted Nero 3 days ago and have yet to receive a reply. I'm thinking of asking for a refund.
So I have a few questions:
1. Anyone else have Nero 8 and have problems? If so, does anyone know now to fix this?
2. Does anyone recommend another software that is more reliable for grabbing video's off a camcorder to put on your computer for editing?
And apologies for any ignornance here...still learning regarding video for the web and have only used Nero 7 previously.
THANKS!!
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